meyerweb.com

Skip to: site navigation/presentation
Skip to: Thoughts From Eric

New Article: “Compassionate UX”

Sara and I wrote an article for UX Booth, “Compassionate UX”, and it was published last week.  Two quotes (out of a ~1,750-word article):

When we get laser-focused on positive outcomes, we often fail to notice how things might go terribly wrong. But whether you’re working on something as complex as artificial intelligence or as simple as a line of microcopy, you’ll create the best products when you intentionally set aside your goals of “delight” or “engagement,” and make time to think critically about where your product might break.

It’s easy to see this as an uncomfortable restriction on the creative process, and that’s actually a pretty accurate description. Of course thinking about users’ varied identities and emotional states creates limiting factors. But that’s what design is: it is a creative solution to a set of constraints.

Read the whole thing over at UX Booth.

No Responses»

Leave a Comment

Line and paragraph breaks automatic, e-mail address required but never displayed, HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>



Remember to encode character entities if you're posting markup examples! Management reserves the right to edit or remove any comment—especially those that are abusive, irrelevant to the topic at hand, or made by anonymous posters—although honestly, most edits are a matter of fixing mangled markup. Thus the note about encoding your entities. If you're satisfied with what you've written, then go ahead...


April 2016
SMTWTFS
March May
 12
3456789
10111213141516
17181920212223
24252627282930

Sidestep

Feeds

Extras